FAQ

NORTHVIEW HOTEL
Airport Road, Brgy. 46, Nalbo
Laoag City, Ilocos Norte 2900
Philippines

Phone No.: +63 77 773 1689
Fax No.: +63 77 773 2440
Mobile Nos.: +63 918 901 3163 (Smart); +63 917 506 0660 (Globe)
Email: inquire@northviewhotel.com

You may also go to http://www.northviewhotel.com/contact-us, and complete the on-line form.

It is our goal to exceed our guests' expectations in service and accommodations. Should you encounter a problem, please contact the front desk for assistance. The General Manager or Front Desk Representatives are available to assist you.

Should you need to contact our Customer Service Representative:

• You may go to http://www.northviewhotel.com/contact-us, and complete the on-line form
• You may contact us by telephone at +63-77-773-1689
• You may write to us at:
  • Northview Hotel
  • Airport Road, Brgy. 46, Nalbo
  • Laoag City, Ilocos Norte 2900
  • Philippines

Pets are welcome.

When booking online, place a note in the "Special Requests" field of the customer information page indicating that you are traveling with a pet. When making reservations over the phone, let the Reservation Sales Agent or front desk Sales Representative know that you are traveling with a pet.

Yes, to cancel a reservation online, simply go to http://www.northviewhotel.com/contact-us and select "Cancel/Modify Reservation" as the Subject. Cancellations can be made through NorthviewHotel.com up to 48 hours prior to arrival but penalties or additional charges may still apply as determined by the hotel. For changes within 48 hours of arrival, call Reservations at +63-77-773-1689.

Please be advised that early check-in and late check-out is subject to availability and is not guaranteed.

You can enter special requests for early check-in, etc., through the "Special Requests" field of your reservation. The hotel will do its best to accommodate your request. Please inquire about the status of your request at the front desk upon check-in.

To obtain a receipt for a previous stay, please contact the hotel directly.

You may indicate a specific handicap accessible room through the "Special Requests" field of your reservation. Please inquire about the status of your request at the front desk upon check-in.

You have access to the same rates and availability online as you would if you called the hotel directly.

Northview Hotel will guarantee your room for a late arrival when you reserve, up until 2 AM. If there is an issue where you need to arrive after that time, please contact the hotel directly.

You can enter special requests for early check-in, etc., through the "Special Requests" field of your reservation. The hotel will do its best to accommodate your request. Please inquire about the status of your request at the front desk upon check-in.

When you book or modify your reservation over the phone, with Northview Hotel Reservations or at the property directly, that reservation will not be visible on our web site. To modify a reservation made through Northview Hotel Reservations, please contact us at +63-77-773-1689.

Simply go to http://www.northviewhotel.com/contact-us and select "Cancel/Modify Reservation" as the Subject, even if it was not originally booked online. You may also call the hotel at +63-77-773-1689.

We accept the following credit cards: Visa, MasterCard, and American Express.

Children under 13 stay free when accompanied by an adult.

There is a possibility that it might. Rates are dependent on many factors such as seasonality, day of week, length of stay, room type, number of people in the room, etc. When you modify the dates on your reservation, (arrival or departure dates), then the reservation is subject to the current rates at the time of the modification.

Please contact the hotel directly in regards to establishing Corporate rates.

The hotel may be reached at +63-77-773-1689, Monday - Friday 8:00 AM to 5:00 PM GMT+8.

Ten or more rooms for the same arrival and departure pattern is considered a group booking. Group bookings typically have different rate and availability structures, handling instructions and deposit requirements than non-group reservations. To book 10 or more rooms, you can call the hotel at +63-77-773-1689.

You may indicate your smoking preference in the "Special Requests" section of the on-line reservation process. The hotel will do its best to accommodate your request. Please inquire about the status of your request at the front desk upon check-in.

No, we don't have a hotel elevator. For guests that have difficulty with stairs, we have rooms available in the ground floor.

Northview Hotel provides a complimentary shuttle service to and from the airport or any bus terminal within Laoag City, Ilocos Norte.

Northview Hotel is just 3.5 km from Laoag International Airport. With a driving speed of 40km/hr, it only takes 6 minutes.